Home  /  About

A small studio, run properly.

MPro Online Service is the trading name of MKEYPRO ONLINE LLC, a design studio working with founders and marketing teams on brand identity, collateral and social design. We are deliberately small, we scope everything in writing, and the person who answers your email is the person doing the work.

What we believe

Design is a business decision before it is a visual one.

Plenty of studios will show you something beautiful. Fewer will ask what it is supposed to achieve, who it has to persuade, and what it will look like in the hands of someone who is not a designer.

We start with the commercial problem — you are not being taken seriously, your brand looks different in every channel, your deck is losing you meetings — and design backwards from it. Sometimes that means a full identity system. Often it means far less work than the brief asked for, and we say so.

How we operate

Four things we do differently to most small studios.

01

We quote before we work, always

Every engagement starts with a written scope — deliverables, revision rounds, delivery date, total fee in USD. No work begins and no payment is taken until you have approved it. If the brief changes, we re-quote before doing anything, never after.

02

We hand over everything

Editable source files, every export format, organised into named folders. Full commercial rights in the approved designs transfer to you on final payment. There is no licence to renew and nothing held back to keep you dependent on us.

03

We keep the team out of the way

No account managers, no ticket queues, no work quietly passed to someone you have not met. You are given a named designer at the start of the engagement and you deal with them directly for its duration.

04

We publish our policies

Delivery times, revision rules, cancellation, refunds and data handling are all written down, linked from every page, and dated. You should not have to ask what happens if something goes wrong.

A note on our portfolio

Why the work on this site is our own.

Client work stays confidential until each brand chooses to launch it, and we do not publish anyone’s identity without written permission — including for brands that have already gone live. That is a straightforward commitment, but it does mean our public showcase is thinner than it could be.

So what we show instead is in-house work: concept marks and visual directions developed in our own studio, across the range of categories we design in. It is an honest sample of how we think. If you would like to see relevant client work under NDA before you commit, ask and we will arrange it.

See the studio showcase →

Company information

Who you are actually contracting with.

Every invoice, agreement and payment is issued by and made to the registered company below. The trading name on this website and the legal entity on your paperwork are one and the same business.

Legal entity

MKEYPRO ONLINE LLC

A limited liability company registered in the State of Wyoming, United States. Trading as MPro Online Service.

Registered office

Sheridan, Wyoming

1309 Coffeen Avenue STE 1200,
Sheridan, Wyoming 82801,
United States.

How we operate

Remote-first studio

We work remotely with clients across time zones. Support hours are Monday to Friday, 9:00–18:00 (UTC−7), and every message is answered within one business day.

Billing

USD, against an invoice

All fees are quoted, invoiced and settled in US dollars. Payment is by bank transfer or card against a numbered invoice. Card payments are handled by a PCI-DSS compliant processor.

Confidentiality

NDA on request

We will review and sign your NDA before the briefing call. Without one, everything you share is still treated as confidential by default.

Work with a studio that puts it in writing.

Tell us what you are trying to fix. You will get a written scope, a timeline and a fixed fee — usually within one business day.